Customer Service Contact Details

For any inquiries or support, please contact us:

• Phone: 215-300-2131
• Email: info@theswaggahouse.com
• Address: 869 Jenkintown Road, Jenkintown, PA 19027

Alternatively, you can reach us through our contact form.

Refund and Dispute Policy

At Swagga House Tattoo, we value your business and strive to provide excellent service. Please note the following refund and dispute policy:

• Deposits: All deposits are non-refundable. This applies to cancellations and no-shows.
• Disputes: If you have any disputes regarding a payment, please contact us at info@theswaggahouse.com or call 215-300-2131.

Cancellation Policy

If you need to reschedule your appointment, please do so at least 48 hours in advance to avoid losing your deposit. Cancellations will result in the forfeiture of your deposit.

Terms and Conditions of Promotions

Promotional full payments are non-refundable but can be credited towards services for up to one year from the date of purchase. To redeem your credit, please contact us at info@theswaggahouse.com or call 215-300-2131.

Transaction Currency

All transactions are processed in United States Dollars (USD).

Security Capabilities and Policy for Transmission of Payment Card Details

We are committed to ensuring the security of your payment information. Our website uses SSL/TLS encryption to safeguard the transmission of all sensitive data. Payments are processed through Acuity and Shopify, both of which are PCI DSS Level 1 compliant, ensuring the highest level of security for your payment information. For more details, visit our Payment Security page.

Consumer Data Privacy Policy

At Swagga House Tattoo, we respect your privacy and are committed to protecting your personal information. Our privacy policy outlines how we collect, use, and protect your data:

• Data Collection: We collect personal information necessary for booking appointments and processing payments.
• Data Use: Your information is used solely for providing our services, processing transactions, and communicating with you regarding your appointments.
• Data Protection: We implement various security measures to ensure the safety of your personal information. Our website uses SSL/TLS encryption, and our payment processors are PCI compliant.
• Third-Party Sharing: We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties.

For more details, please review our Privacy Policy.